Retail Operations 
         
New York, NY              
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Hudson's Bay Company

HBC is a diversified global retailer focused on driving the performance of high quality stores and their omni-channel offerings and unlocking the value of real estate holdings. Founded in 1670, we are the oldest company in North America. Our portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and approximately 65,000 employees around the world. HBC's leading businesses across North America include Hudson's Bay, Lord & Taylor, Saks Fifth Avenue, and Saks OFF 5TH. 


Director Of Office Services and Facilities

Responsible for office services and facilities management of NYC corporate offices

•Workplace management of 9 floors, in 3 office buildings in downtown and midtown in excess of 500k sq.ft. with over 2000 associates 
•Supervised office services and mail/print services team of 16 to provide a superior office work environment
•Orchestrated major office moves and (re-stacking) of over 1500 associates to enable subletting of 50,000 sq. ft. to generate rental revenue and space planning for moves, adds, and vacates
•Sourced new vendors, negotiated contracts, and managed relationships with service vendors and contractors resulting in over $100,000 in savings
•Initiated new processes and tracking tools to improve service and efficiency 
•Improved company relationships with landlords, management teams and engineering staff resulting in better service
•Implemented changes to BMS to provide more effectively controlled office environment and consistent temperatures
•Partnered with other shared services teams to support “best in service” objective
•Used space management software “WISP” to strategize and track division logistics, workplace capacity & headcount


Director Real Estate / Store Planning

Project Management of Store Development Projects; successfully delivering on time over 60 Saks Fifth Avenue, Saks Off Fifth, Hudson Bay and Lord & Taylor projects 
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Negotiated Landlord Work Letters to insure maximum financial benefit to HBC and deliver projects on budget
•Insured advantageous retail operations perspective on store leases with legal department and landlords
•Partnered with store planning team to provide optimally functional store design and brand message
•Negotiated and managed store signage program with procurement and sign vendors to deliver on time and under budget
•Raised the bar of execution of store development projects by implementing improved process and project management tools








 


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