Retail Operations 
         
New York, NY              
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Overview
BKKaplan Consulting was started in 2009 to provide Business Operations Support services and New Store Development services to Retailers and Service Provider Companies. These companies may or may not have an internal operations function but would benefit from supplemental assistance to evaluate their business operations, or implement select projects. Clients include both national and global companies, retailers, wholesalers, and service providers large and small.

BKKaplan Consulting has extensive “hands-on” experience in retail operations, business analysis, process improvement, project management and technology implementation, and new site development. Known for transitioning organizations to new methodologies through technical solutions to support strategic business objectives. 

Innovative thinking, streamlining process and expense combined with a “make it happen” philosophy brings success through making a profound impact on efficiency, quality of support, expense reduction and ultimately the profitability of a company.

A diverse of range of Operations, Store Development, Strategic Management, Business Process Development roles has resulted in a well known reputation as an expert in the industry. Through managing, building and supporting specialty retail and wholesale businesses, BKKaplan Consulting has built a continuous and successful track record. BKKaplan Consulting is an invaluable resource as a consultant, experienced in all aspects of business operations.
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CONSULTING SERVICES INCLUDE: (Discover, Define, Develop, Deliver, Deploy)
• Project Management for Companies to Achieve and Support Excellent Customer Experience
Operations Analysis - Development and Implementation of Strategic Action Plans and Operational Controls
• Development of Operational & Business Growth Initiatives to Drive Sales & Profit
• Business Process Evaluation, Improvement, Development & Implementation
• Policy & Procedure and Best Practice Development 
• Business Metrics and Dashboards Reporting Tools and Processes Evaluation, Development and Implementation
• Technology Solution Development, Project Management, Implementation and Training
• Development and Integration of Technology tools, programs, process and reporting (Visio process flow charts 
 and procedure documentation)
• Retail Store Development Management (lease negotiation, store layout, construction & operations project 
 management)
• New Business Development & Strategic Planning
• Assist On-line business Building Brick & Mortar Stores and Wholesalers In Entering Retail Arena

• Retail Operations Management and Store Support for improvement of Customer Experience
• Operational Audits, Problem Determination, and Resolution 
• Loss Prevention, Store Expense Controllables and Cost Savings Initiatives 

 


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