Retail Operations 
         
New York, NY              
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Key Projects:  
  • Development and implementation of Policies & Procedures
  • New Store Process – Manual and tools development and implementation
  • Development of retail version of Employee Handbook
  • Development of retail version of On Boarding Guide
  • Management of Renovation Process at Soho CKU store
  • Management of New Store Process for Georgetown CKU store
  • U.S. store support
  • Launch Of Prodco Traffic Counting system and reporting
  • Launch of carton scanning process for receipts
  • Conversion of stores from dial up to cable service 
  • Physical Inventory Process development
  • Branded Supply management
  • Research and set up of vendor portals
  • Research, set-up and management of retail store support vendors (alarm, traffic counter, lights, décor elements, music, video, trash, water service, etc.)
  • Management of store invoice approvals and payments
  • Review and analysis of monthly store P & Ls
  • Development of retail store employee job descriptions
  • Management of retail store bonus goals and results
  • Monitoring and coordination of store systems and reporting problems
  • Launched Fraudfighter currency protection systems in stores
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